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Terms of Service

These Terms of Service explain the rules for using the RUI Vocal Studio website and engaging our vocal lesson services. Please read them carefully.

Company
RUI Vocal Studio Sdn. Bhd.
Jurisdiction
Malaysia

1. Acceptance of terms

These Terms of Service (Terms) govern your access to and use of the website operated by RUI Vocal Studio Sdn. Bhd. (we, us, our). By visiting, browsing, or using this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the website.

You must be at least 16 years old to use this website. If you are under 18, you represent that you have permission from a parent or legal guardian to use the website and, if applicable, to book lessons.

2. Description of services

RUI Vocal Studio provides technique-first vocal training services in Kuala Lumpur, Malaysia. Our offerings may include 1:1 vocal coaching, small group classes, and song-focused sessions (collectively, Services).

This website provides information about our studio, lesson formats, pricing, and educational content. Booking, scheduling, and any payment processes are handled through our normal studio procedures and communications.

We may update, modify, or discontinue any part of the Services or website content at any time, for example to reflect changes in availability, curriculum, or operational needs.

3. User obligations

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the website.

  • You must not attempt to gain unauthorized access to any part of the website, servers, or systems.
  • You must not scrape, harvest, or systematically extract data from the website without our prior written consent.
  • You must not impersonate any person, misrepresent your identity, or provide false contact details in communications with us.
  • You must not upload or transmit malware or use the site in a way that could damage, disable, or impair our services.

4. Intellectual property

All content on this website, including text, layout, graphics, logos, icons, and educational materials, is owned by or licensed to RUI Vocal Studio Sdn. Bhd. and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the website for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our prior written permission, except as allowed by law.

5. Disclaimers

The website and its content are provided on an as-is and as-available basis. While we aim to keep information accurate and up to date, we do not guarantee that the content is complete, error-free, or suitable for your specific needs.

Vocal training outcomes differ for each individual. Progress depends on factors such as practice frequency, previous experience, health, and consistency. We do not guarantee specific results such as a particular vocal range, performance outcome, or timeline.

Our services are educational and coaching-based. They are not medical advice. If you experience persistent pain, ongoing hoarseness, or concerns about your vocal health, seek advice from a qualified healthcare professional.

6. Limitation of liability

To the maximum extent permitted by law, RUI Vocal Studio Sdn. Bhd. will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or Services.

To the extent that liability cannot be excluded, our total liability for any claim arising from or related to the website or Services will be limited to the total fees you paid to us for the specific lesson or service giving rise to the claim, or MYR 500, whichever is lower.

Nothing in these Terms limits any liability that cannot be excluded under applicable Malaysian law.

7. Indemnification

You agree to indemnify and hold harmless RUI Vocal Studio Sdn. Bhd., its directors, employees, and contractors from and against claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or related to:

  • Your misuse of the website or Services
  • Your violation of these Terms
  • Your infringement of any rights of another party

8. Third-party links

This website may reference third-party services or platforms in general terms. If any external links are provided in the future, they are for convenience only. We do not control external websites and are not responsible for their content, policies, or practices.

9. Privacy

Our collection and use of personal data is described in our Privacy Policy. By using this website, you acknowledge that you have read it.

10. Governing law and jurisdiction

These Terms are governed by the laws of Malaysia.

You agree that the courts of Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia will have jurisdiction over disputes arising from or related to these Terms or your use of the website, unless applicable law requires a different jurisdiction.

11. Dispute resolution

If you have an issue, please contact us first so we can try to resolve it informally. You can reach us at [email protected].

If we cannot resolve the dispute informally within 30 days, either party may bring a claim in the courts described above. Nothing in this section limits any statutory rights you may have under Malaysian law.

12. Termination

We may suspend or terminate your access to the website if we reasonably believe you have violated these Terms or if necessary to protect the security and integrity of our systems.

Termination does not affect any rights or obligations that, by their nature, should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification).

13. Changes to terms

We may update these Terms from time to time to reflect changes to the website, Services, or legal requirements. When we make material changes, we will provide notice on the website at least 14 days before the updated Terms take effect.

Your continued use of the website after the effective date means you accept the updated Terms.

14. Contact information

If you have questions about these Terms or want to contact us for any legal notice, you can reach us at:

Legal entity
RUI Vocal Studio Sdn. Bhd.
Address
Level 6, Menara IMC, 8 Jalan Sultan Ismail
Bukit Bintang, 50250 Kuala Lumpur, Malaysia

Last Updated: March 4, 2026